How to Protect Your Money While on Vacation

Don’t let a fraudster, pickpocket or identity thief ruin your next vacation.

These  financial safety tips will show you how to protect your wallet, your valuables and your financial information when vacationing in America and abroad.

Lighten up your wallet. Only carry the credit cards you’ll be using on your trip and leave the rest at home. Pack an ATM/debit card for withdrawing cash at ATMs.

Use credit cards for major purchases. Most credit cards have zero-liability policies, meaning you won’t pay a penny for unauthorized charges if a card is lost or stolen. Bring contact information for each of your credit cards with you on the trip.

You also can alert your credit card company if you’re unsatisfied with the quality of a purchase that you make with your card or if a credit card purchase gets lost or stolen.

Watch out for bogus ATMs. Getting cash while on vacation is a snap if you pack your trusty ATM card. Be sure the cash machine is legit before inserting your card.

Thieves place phony ATM machines at high-traffic tourist areas. Stick to ATMs that are near banks or in airports or in hotels.

Visa and MasterCard have worldwide ATM locators on their Web sites. It’s easy to scope out legitimate ATM locations in the areas where you’ll be traveling.

Keep a close eye on that debit card. Debit cards are handy for withdrawing cash from ATMs and making small purchases while traveling. You’ll want to keep close tabs on your debit card at all times. It is linked directly to your checking account – if a thief nabs the card, your account could be emptied in no time.

ATM and debit card transactions are protected under the Electronic Fund Transfer Act. You’ll need to act fast to limit your liability for the fraudulent transactions.

Keep a close watch on your debit card and contact your bank immediately if your ATM/debit card is lost or stolen.

Tell your bank and credit card companies about your travel plans. Alert your bank and credit card companies of your upcoming travel plans. If you don’t, they may think a thief — not you — is making all those fun-filled vacation purchases and shut down your credit or ATM card.

Make a quick call to your bank and credit card companies before your trip. This is especially important for folks traveling outside the United States.

Protect your cash. There’s a good chance you will need some cash for your vacation travels. Take the cash you need for the day and leave the rest in your hotel safe.

If you find yourself traveling to more remote areas where cash is still king, take some extra precautionary steps.

Stay organized. Sure, you’re on vacation and kicking back a bit, but you’ll want to stay on top of all the purchases that you make. Don’t relax so much that you lose track of a camera, laptop or credit card.

Review your purchases. Upon returning from your vacation, review your credit card purchases, debit card purchases and ATM withdrawals with your bank and credit card companies. Don’t wait for your monthly statements.

If a thief has nabbed your card information, you’ll want to alert your bank and credit card companies as soon as possible.

Source: Bankrate

How to Prevent Identity Theft While Traveling

According to Experian, there are 7 things that travelers should do to protect their identity while on vacation.

  1. Contact Your Credit Card Issuer Before You Head Out of Town – Alert them that you may have charges from elsewhere to help prevent an unexpected decline.
  2. Hold Your Mail- Don’t worry about someone accessing unattended mail left in your mailbox.
  3. Clean Out Your Wallet – Don’t carry extra cards that you don’t need and never carry your Social Security card in your wallet.
  4. Avoid Public Computers – Remember public WIFI’s are open for anyone to use making them easy targets for hackers.
  5. Keep an Eye on Your Valuables- Carry only what you need and keep valuables locked in your hotel safe.
  6. Not all ATMs Are the Same – Look for the most secure ATM locations such as inside the lobby of a bank.
  7. Check Your Statements- Be sure to monitor your account activity to watch for unauthorized transactions.  With AllCom’s mobile banking app and e-statement, it’s easy to stay up to date.

For more information or to read the full article, go to:  https://www.experian.com/blogs/ask-experian/7-ways-to-stop-your-identity-from-taking-a-costly-vacation/

Buying a car?  Be prepared!

Make your car buying experience a good one. These handy tips can help you get the right car and the best deal for your needs.

  • Do your research. Have an idea of what kind of car will meet your needs. Something sporty? Multi-passenger for car-pool duties? One with lots of storage space? What features do you want? Research car-buying websites to learn which makes and models fit your needs and your budget.
  • Know your budget. How much can you afford to pay? How long a term makes sense based on the age of the car? What is a comfortable monthly payment? Remember to factor in the cost of insurance, maintenance and gas.
  • Will you be trading-in your old car? Research what it’s worth before you head to the dealership.
  • Test drive the car. Does it handle well? Are the seats comfortable? How accessible are the controls? Will your child’s car seat fit? Is it easy to access the back seat and cargo areas?

Whether you’re looking for a new or used car, start with AllCom Credit Union.  We can help you get the best rate and term for your needs and budget, and you can be pre-approved in minutes. Speak with our loan officer or apply on-line today

Banking Scams:  How to avoid them. Who to notify?

Banking scams involve attempts to access your account. Some of the more common scams include:

  • Overpayment scams – A scam artist sends you a counterfeit check. They tell you to deposit it in your account and wire part of the money back to them. Since the check was fake, you’ll have to pay your financial institution the amount of the check, plus you’ll lose any money you wired.
  • Unsolicited check fraud – A scammer sends you a check for no reason. If you cash it, you may be authorizing the purchase of items or signing up for a loan you didn’t ask for.
  • Automatic withdrawals – A company sets up an automatic debit from your bank account, as part of a free trial or to collect lottery winnings.
  • Phishing – You receive an email message that asks you to verify your bank account or debit card number.

How to Protect Yourself
Remember these tips to avoid being a victim of a banking scam:

Do

  • Be suspicious if you are told to wire funds from a check back to a company.
  • Be wary of lotteries or free trials that ask for your account number.
  • Verify the authenticity of a cashier’s check with the financial institution that it is drawn on before depositing a check.
  • When verifying a check or the issuer, use contact information on a bank’s website.

Don’t

  • Don’t trust the appearance of checks or money orders. Scammers can make them look legitimate and official.
  • Don’t deposit checks or money orders from strangers or companies you don’t have a relationship with.
  • Don’t wire money to people or companies you don’t know.
  • Don’t give your bank account number to someone who calls you, even for verification purposes.
  • Don’t click on links in email to verify your bank account.
  • Don’t accept a check that includes an overpayment.

Report Banking Scams
The proper organization to report a banking scam to depends on which type you were a victim of.

Report fake checks you receive by mail to the US Postal Inspection Service.

Report counterfeit checks to the Federal Trade Commission, either online or by phone at 1-877-382-4357.

Contact your financial institution to report and stop unauthorized automatic withdrawals from your account.  

Forward phishing emails to the Federal Trade Commission at spam@uce.gov.

‘Tis the Season to Fight Fraud

According to Statista, online holiday shopping is projected to increase 15.3% in 2018. In 2017, American shoppers spent over $5 billion shopping on Cyber Monday alone. Each holiday season, Americans pull out their cards and shop online to a total of hundreds of billions of dollars in the last two months of the year. These online transactions could put you at risk for fraud. We’ve come up with a few suggestions to help give you peace of mind while shopping.

Use a small number of cards. Make your purchases on one or two cards instead of spreading them out over many. This will not only help you keep track of your purchases, but if anything does get compromised, the impact will be limited to only those cards you used.

Check your statements and keep your receipts. Compare your receipts with your statements once they are available. Fraudulent charges don’t usually show up as large purchases. If you aren’t actively keeping track and you see a small charge on your card that you don’t immediately recognize you may be more willing to think that you simply missed something you bought. Contest any charges that seem suspicious as soon as possible.

Turn on account activity alerts. Most major card issuers are now offering account alerts for their cardholders. Consumers can sign up and choose the notifications they wish to receive. The notifications can be sent for certain dollar amounts or each time a purchase is made without the card being present. During the holidays, when the number of purchases is increasing, these notifications can help you stay on top of any fraudulent transactions.

Watch the URL. Pay attention to the websites you are visiting. There are scams that use fictitious URLs that look like major retailers to gain access to your information. Verify that “https” appears in the URL. These sites offer secure, encrypted transactions. Don’t disclose your credit card information over the phone or online unless you can verify it is legitimate.

Protect your phone. Many Americans use their phones to shop or do other financial business. Password or fingerprint protect your phone and don’t allow your phone to store credit card information. Doing so will reduce the risk of losing confidential information should your phone fall into the wrong hands. You can even equip your phone with security software, similar to that on a computer.

Try mobile wallets. Make purchases using mobile wallet apps (ApplePay, SamsungPay, Google Wallet, etc) is not only convenient, but offers additional layers of security. There are added protections in place like biometrics and tokenization.

Check your credit report. Regular credit report monitoring is important all year long. Check for unauthorized credit inquiries that could signal fraud. This level of vigilance is important in protecting yourself from fraud.

Make sure to follow this tips this holiday season to avoid having credit or debit card fraud ruin your holidays.

Go Fishing, Don’t Get Phished

Safe Banking Tip #2: Go Fishing, Don’t Get Phished

This summer, go fishing, don’t get phished. Phishing is when a scammer uses fraudulent emails or texts, or copycat websites to get you to share valuable personal information, such as account numbers, Social Security numbers or your login IDs and passwords. The information is either then used by the scammer to steal your money, identity or both. Sometimes these scammers also sell this information to another party that then uses the information to the same end.

Scammers also use phishing emails to gain access to your computer or network and then install programs, called ransomware, that can lock you out of important files on your computer.

Scammers create a false sense of security by spoofing familiar, trusted logos of established, legitimate companies or pretending to be or know a family or friend. They utilize scare tactics and make you feel like something bad will happen if you do not provide the information to them. Commonly, they say that your account will be frozen, you will fail to get a tax refund, that a family member will be hurt, or you could be arrested. They tell whatever lies they need to, to get you to give the information.

So what steps can you take to avoid being phished?

  1. Be cautious about opening email attachments or clicking unknown links. Even your friend, colleague or family members’ accounts could be hacked. Files and links can contain malware that can weaken your computer’s security.
  2. Do your own typing. If a company or organization you know sends you a link or phone number, don’t click. Use your favorite search engine to look up the website or phone number yourself. Even though a link or phone number in an email may look like the real deal, scammers can hide the true destination.
  3. Make the call if you’re not sure. Be incredibly suspicious of emails that request personal or financial information. Most of the companies you do business with, will not ask for that kind of information through an email or at all. Phishers use pressure tactics to prey on fear. If you think a company, friend or family members really does need your personal information, pick up the phone and call them yourself using the number on their website or in your address book, not the one in the email.
  4. Utilize two-factor authentication wherever possible. For accounts that support two-factor authentication, the practice that requires your password and an additional piece of information to log into your account make sure you use it! The second piece of information required could be a code sent to your phone, or a random number generated by an app or token. This protects your account even when your password is compromised. As an extra precaution, you may want to choose more than one type of second authentication (a PIN, a secondary phone number or email address, etc.) in case your primary method (such as your cellphone) is not available.
  5. Back up your files to an external hard drive or reputable cloud storage. Back up your files regularly to protect yourself against viruses or a ransomware attack. Be sure to use a reputable device or cloud storage company and ensure that any personal documents are kept private with password encryption or other form of encryption.
  6. Keep your security up to date. Use security software you trust and make sure you set it to update automatically. This will ensure your devices are protected with the latest level of security protection. New malware, ransomware and viruses come out every single day.
  7. Verify a website’s security. Before submitting any information on a website, make sure the URL begins with “https” and there should be a closed lock icon near the address bar. Check that the site’s security certificate is valid as well. You can see this by clicking the lock or information circle in the address bar of the browser window. Always close your browser if you get a message that a site may not be secure or contains malicious files.
  8. Be wary of pop-ups. Pop-up windows often masquerade as legitimate components of a website. However, they are often phishing attempts. Most browsers allow you to block pop-ups and you can allow them on a case-by-case basis where needed. If one manages to slip through the cracks, don’t click on the “cancel” button; such buttons often lead to phishing sites. Instead click on the “x” in the upper corner of the window.
  9. Report phishing emails, websites and texts. It is important to contact the individual or companies that you might experience phishing attempts from to notify them of what is happening. But it is also critical that you report these incidents to the authorities. Forward phishing emails to spam@uce.gov. Your report is most effective when you include the full email header, but most email programs hide this information. To ensure the header is included, search the name of your email service with “full email header” into your preferred search engine. You should also file a report with the Federal Trade Commission at gov/complaint. You can also report phishing emails to reportphishing@apwg.org. The Anti-Phishing Working Group, a group that includes internet service providers, security vendors, financial institutions, and law enforcement agencies, uses these reports to help fight phishing.

To learn more about how you can minimize your risk, visit identitytheft.gov.

How Many of Your Passwords are Simply “Password1”? Password Safety Best Practices

Passwords are commonly sought after by cyber criminals, making it more important than ever to protect your password and login information from being hacked.

So, what should you do?

Start by creating a secure password that makes sense to you, but not to others. There are a variety of common techniques used to crack passwords and most people don’t realize that accounts become vulnerable due to the use of simple and widely used passwords.

Cyber criminals use password cracking programs like “John the Ripper” or similar, which automatically plug common words into password fields. This is why experts recommend avoiding consecutive keyboard combinations—such as “qwerty” or “asdfgh”, dictionary words, slang terms, common misspellings, or words spelled backwards.

Simple passwords are more easily hacked as well. The latest advice is to use a “pass phrase” rather than a password. A “pass phrase” will be relatively long, approximately 20 characters or more, and consist of seemingly random words strung together along with numbers, symbols and upper and lowercase letters. It is best to think of something you can remember, but others couldn’t guess.

If a “pass phrase” isn’t your thing, make sure your password is long, the longer the better, at least 12 characters or more. Longer passwords make it more difficult for thieves to crack.

Including numbers, capital letters and symbols are always important to making a password more secure. Consider using a $ instead of an S or a 1 instead of an L, or including an & or % – but note that $1ngle is NOT a good password. Password thieves are onto this. But Mf$J1ravng (short for “My friend Sam Jones is really a very nice guy) is an excellent password.

Rather than posting your password where everyone can see, say on a sticky note near your computer or in a notebook labeled “Passwords”, consider using a password manager. Some help generate secure passwords for each of your sites, but you only have to remember one password, the one for the password manager.

When available, consider implementing multi-factor authentication. This protection requires the user to further authenticate themselves by entering a code that is sent via text message or voice message to a phone number on file. Typically, this is only required when you access an account from an unrecognized device.

Most importantly, don’t share your passwords with anyone. No one from AllCom Credit Union will ever reach out asking for your password either through phone, mail or email.

Remember these tips to keep your passwords safe and happy browsing.

Continue to look for our next round of banking safety tips coming soon.

2018 Member Appreciation Day Recap and Photos

With beautiful weather and tons of families present, AllCom Credit Union’s 2018 Member Appreciation Day was a huge success. The hot dog line never slowed down as members took advantage of AllCom’s annual tradition of thanking its members. Besides the hot dogs, members enjoyed ice cream, popcorn and prizes.

Welcome to AllCom Credit Union

Learn what makes banking at AllCom Credit Union better.

AllCom Credit Union Offers Assistance to Homebuyers through FHLB Boston Program

AllCom Credit Union has been selected to participate in the Federal Home Loan Bank of Boston’s Equity Builder Program, which assists local homebuyers with down-payment and closing costs as well as homebuyer counseling and rehabilitation assistance.

The $3.1 million program provides grants to financial institutions to assist households at or below 80 percent of the area median income. Borrowers are eligible to receive up to $11,000 in assistance on a first come first serve basis. Buyers must also complete a homebuyer counseling program.

“We are pleased to be able to offer this assistance to help ease some of the challenges associated with a home purchase. Homeownership is key to building wealth and creating financial stability, and programs that assist homebuyers are a critical component in ensuring that our communities continue to thrive,” said Debbie Guiney, President/CEO, AllCom Credit Union.

AllCom Credit Union is eligible to receive up to $110,000 in 2018 through the Equity Builder Program, depending on availability of funds.

Since 2003, the Equity Builder Program has awarded more than $35 million in EBP funds assisting 3,150 income-eligible households to purchase a home.

To learn more about applying for assistance, please call 508-754-9980 or email loans@allcomcu.org.

Stay alert for scams involving calls or texts from AllCom Credit Union. Remember, we will NEVER ask for your card number, one-time passwords or login credentials. Learn more.