Contact Us

AllCom Credit Union – Main Office
36 Park Avenue
Worcester, MA 01609
888.754.9980 (Toll-free)

The Main Office hours of operation are:

Monday, Tuesday, Wednesday & Friday 8:30 a.m. – 4:30 p.m.
Thursday 8:30 a.m. – 6:00 p.m.
Saturday 9:00 a.m. – 12 p.m.


Lost/Stolen Debit Cards – Please contact the Credit Union at (508) 754-9980 during business hours to report a lost or stolen debit card. After business hours, please call 1-800-472-3272 to reach our after hours debit card lost/stolen hotline.

Lost/Stolen Credit Cards – Please contact 1-866-820-4481 to report all credit cards lost or stolen 24 hours a day.

AllCom Credit Union Secure Message Center
Please use the secure message center when referencing personal/secure information such as account numbers, ids, passwords, etc.  For all other inquires, please use the contacts below.

Click here to send a secure message.

We encourage members to send us comments, questions and feedback so that we may improve in every area, respond to questions or assist you in any way we can.

Remember: email is not a secure method of communication.
Please refrain from including any personal financial information
like Social Security number, member number or other account number.

Member Service

Our Member Service Representatives can assist potential and existing members with information on any and all of our products and services. Contact us today if you have questions!


Our Lending Department can provide helpful information on all aspects of the loan process, from rates to program inquiries or even to provide specific pre-qualification numbers. Let us help you obtain the loan that best fits your needs.


The Marketing Department welcomes comments on the Web site, marketing materials and promotions. Let us know what you like and what you don’t as well as recommendations for future products and services that would benefit you. Your input is valuable!

Administrative Department

This Department can handle inquiries for the Board of Directors, President/CEO and Management Team. Feel free to pass along your comments.