Archive for May 2024

Important Info for Members Regarding Phone Spoofing Scams

AllCom Credit Union members must stay alert to the latest attempts by scammers to access personal financial data. Fraudsters are spoofing email addresses and phone numbers to make it appear as though they are from a trusted source, such as our credit union, government agencies, or legitimate businesses.

Some of our members have recently received emails, text messages, and phone calls from cyberthieves posing as credit union employees, using pieces of personally identifiable information to gain member trust before stealing account funds.

AllCom Credit Union will NEVER ask you for a one-time PIN or any personal passwords!

Below shows what a digital wallet text from AllCom may look like. Please note where it says do not share with anyone. This code should ONLY be entered directly into your device when adding cards to your digital wallet. Providing this code to someone pretending to be from AllCom allows the scammer to add your credit/debit card to their mobile wallet. They are then able to start completing transactions immediately.

We want to emphasize that our credit union will NEVER call you and ask for confidential information such as your account number, one-time passwords, PIN, or password over the phone. If you receive a call requesting this information, even if the caller ID appears to be from our institution, please hang up immediately and call us directly at the number you know to be correct (888.754.9980).

Your security is our top priority, and we are committed to taking proactive measures to safeguard your personal and financial information. If you have any questions or concerns regarding this matter, please do not hesitate to contact us.