January 26, 2023
Chick-fil-A Investigates Suspicious Activity on its Chick-fil-A One App
In a statement released by Chick-fil-A on Jan. 4, 2023, the company announced that suspicious activity has occurred on some Chick-fil-A One accounts. AllCom continues to monitor the situation. Chick-fil-A One account holders are advised to change their password and remove all payment information on the app immediately. For more information, please visit Chick-fil-A’s customer support website here.
December 27, 2022
Learn the Signs of a Fake Survey
Lately, AllCom has been seeing members fall for surveys by inputting card information on fake “survey sites”.
Some key tips to remember:
- If it sounds too good to be true, it probably is. We are up-to-date on all the latest scams – you can always call and ask for our opinion.
- Free trials, free samples, surveys, social media offers and pay for shipping only transactions should always raise concern and be researched further. A quick Google search or call to the credit union can help determine if something is legitimate. There have been many members who participate in these types of transactions and later they find out they have been enrolled in a subscription they weren’t aware of (because they didn’t read fine print).
- Even if an email, text, phone call, source, etc. says they’re a particular merchant doesn’t necessarily mean they are. Example: You get an email from Kohl’s asking you to fill out a survey and in return, you’ll receive a free item if you just pay for shipping. You give them your card number to pay for shipping and then nothing is ever delivered. Sometimes these scammers may even start charging other unauthorized amounts.
Always keep in mind:
- Once again, if it sounds too good to be true it probably is
- Free trials always have fine print and typically enroll you into a subscription unless you cancel before you’re charged
- If your card info is needed for something and you’re told you won’t be charged, it should raise suspicion
- If you’re promised goods or money in return for doing something, it should raise suspicion
- Scammers are great at what they do. There are countless ways they can find out information and contact people. It’s important to learn all their tricks and be able to identify scams
- When in doubt, Google is a great tool. Most of the scam situations can be Googled with results showing people who have already complained online
- AllCom team members are available (888.754.9980) to help determine if it’s a scam
For more information on fake surveys visit: https://www.bbb.org/all/spot-a-scam/signs-of-a-fake-survey.